We have a 14-day return policy. All items must be returned within 14 days of receipt. After 14 days we will not be able to offer you a return. Unfortunately, we do not offer exchanges at this time.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and tags. All hygienic liners must still be in place.
Only regular priced items may be returned for a refund. Sale items are final sale.
International orders are final sale. We do not accept returns on international orders.
To complete your return, please log into your account to place a return or contact us directly HERE. Please mail the return package to the address on the return form. You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or misplaced returns.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If your item is defective or damaged, we will be happy to replace it with the same item in the same size. Please use our contact form on our Contact Us page to notify us about your defective or damaged merchandise.
For the Water has the right to refuse any returned merchandise that does not meet our return policy requirements.